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Terms & FAQs
Terms & Conditions
1. Booking Confirmation
- To secure your spot on a Uni Waves Getaway, you must pay a deposit of £179 per person.
- Once we receive your deposit (or full payment), your booking is officially confirmed.
- Full payment for the trip is £550 per person, collected automatically in two instalments: £185 on 1st February and £186 on 1st March. By booking, you authorise us to take these payments automatically.
- A late payment fee of £35 applies if payments are not received on time.
2. Accommodation
- Prices are based on triple sharing rooms (3 guests per room).
- We do not provide flights, airport transfers, or transport at any time. Guests are responsible for travel to and from accommodation and events.
- Rooms and facilities are provided as described; no additional services beyond the itinerary are guaranteed.
3. Behaviour & Conduct
- Guests are expected to behave responsibly and respectfully.
- One person’s actions can affect the entire group. If a guest misbehaves, the group may be removed from accommodation or events.
- Any damage caused to property must be reported; charges may apply.
- We aim to provide a safe, fun environment; disruptive behaviour will not be tolerated.
4. Events & Activities
- The trip includes a wide range of events: BCM, MCP, Gringos, Oceans, boat parties, pool parties, volleyball, football, beer pong, and other excursions.
- We reserve the right to cancel or move events due to weather or operational reasons.
- Example: boat parties or pool parties may be cancelled if it rains, and sports activities such as volleyball or football may be moved or cancelled.
- Guests will not receive refunds for cancelled events, but alternatives may be offered.
- Participation in events is at your own risk.
5. Travel Insurance (Essential)
- Travel insurance is mandatory for all guests.
- Insurance must cover illness, accidents, cancellations, loss/theft of belongings, and other unexpected events.
- You must organise insurance before travelling. Uni Waves Getaways is not responsible for costs or losses not covered by insurance.
6. Payments & Refunds
- Deposits and full payments are fully refundable within 14 days of payment.
- After this period, guests may change the name on a booking for an administration fee of £25–£75, depending on timing.
- No other refunds will be issued for cancellations. Guests may try to sell their place, but Uni Waves Getaways will not refund unsold spots.
7. Liability
- Uni Waves Getaways cannot accept responsibility for injury, loss, or damage to property during your stay or at events.
- Guests participate in activities at their own risk.
- By attending, guests acknowledge the risks of travel and group activities and agree to follow staff instructions.
8. Data & Privacy
- We collect personal data for bookings (name, university, society, contact details).
- Data is stored securely and used solely for the purposes of organising the trip.
- We will not share your information with third parties except for safety or legal reasons.
9. Force Majeure
- We are not liable for circumstances beyond our control (extreme weather, natural disasters, closures, or government restrictions) that may affect the trip.
- Events may be cancelled, rescheduled, or relocated under these circumstances.
10. Changes to Itinerary
- We reserve the right to modify the itinerary for operational or safety reasons.
- Guests will be notified of changes where possible, but no compensation will be offered for minor adjustments.
11. Governing Law
- These terms are governed by the laws of England and Wales.
- Any disputes will be handled in accordance with UK law.
12. Miscellaneous
- Accommodation, rooms, and events are as described and included in your trip package.
- We do not provide transport at any point.
- Guests are expected to follow instructions from Uni Waves staff and respect all venues and local laws.